At Trinity's Services And Food for the Homeless we are already in the business of sanitation and cleanliness. We have always used and maintain a back stock of cleaners that address both food-borne and other human viruses and bacteria. As a food service business under strict health regulations, we are uniquely suited to already be prepared for situations like this in terms of hand washing & sanitation practices and protective coverings.
Since what we know about the transmission is that it comes from close physical contact, the kinds of interactions that are had at Trinity's Services between staff/volunteers and our guests aren't generally what could be considered close physical contact. Hands are covered by gloves. No physical contact is made between guests and staff. All food is handled directly by the staff, and given to the guests via to-go packaging. All surfaces are cleaned with an anti-viral/anti-bacterial cleaner after each use.
We offer all of our staff a very generous sick leave policy and don't let anyone work while sick. The risk of a staff member or volunteer exposing the virus to one of our guests is very low, as is the risk of being exposed by a guest.
We have been in close contact with both the City of New York Office of Emergency Management and City of New York Department of Health, in addition to Food Bank for New York City about best practices should the situation change.